Frequently Asked Questions
1. What is Aale Sadaat?
Aale Sadaat is a lifestyle and accessories brand offering premium-quality products for both men and women, including wallets, belts, perfumes, glasses, artificial jewelry, and 925 silver jewelry.
2. Are your products original and high quality?
Yes, we carefully select and inspect every product to ensure premium quality, durability, and customer satisfaction.
3. How do I place an order?
Simply visit Aalesadaat.com, select your product, add it to your cart, and complete checkout with your details.
4. Do you offer nationwide delivery?
Yes, we offer nationwide delivery across Pakistan.
5. How long does delivery take?
Usually 2–5 working days, depending on your location and courier service.
6. How do I track my order?
Once shipped, we provide a tracking number. You can track your parcel directly on the courier’s website.
7. What is your return policy?
We offer a 3-day return & exchange policy from the date you receive your order.
8. Which items are eligible for return or exchange?
Eligible items include those that are:
Incorrect
Damaged
Defective
Unused and in original packaging
Perfumes (opened), worn jewelry, and customized items are not eligible.
9. Who pays the return delivery charges?
If the product is defective or incorrect → Aale Sadaat covers the return cost.
If the customer changes their mind → Customer pays the shipping cost.
10. What payment methods do you accept?
We accept:
Cash on Delivery (COD)
Bank Transfer
Easypaisa / JazzCash
If the customer changes their mind → Customer pays the shipping cost.
11. Do you offer Cash on Delivery?
Yes, COD is available for most cities in Pakistan.
12. Are your wallets and belts made of real leather?
We offer both genuine leather and high-quality materials depending on the product category.
13. Are your perfumes original?
Yes, our perfumes are sourced from trusted suppliers to ensure originality and long-lasting quality.
14. Do your jewelry items fade?
Our 925 silver jewelry is genuine and does not fade. Artificial jewelry is crafted with high-quality coating but should be kept away from water and chemicals to maintain shine.
15. How can I contact customer service?
You can reach us anytime through:
🟢 WhatsApp (Business): +923258294810
📞 Phone: +923204155220
✉️ Email: Support@aalesadaat.com
We usually respond within a few hours.
16. Do you offer wholesale or bulk purchase deals?
Yes, wholesale options are available. Contact us directly for details.
17. Can I cancel my order?
Yes, orders can be canceled before shipment. Once shipped, cancellation isn't possible.